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Group Excursions: Terms and Conditions
The Archipelago Booking of Finland Ltd. applies the rules for package tours which are negotiated between the travel agency trades union in Finland (SMAL) and the consumer representative.
Bookning conditions for package tours
Verbal, written or e-mail bookings are binding. All changes that occur, e.g. in timetables, participant number, destination etc. will be informed to the Archipelago Booking of Finland and NOT directly to the service producer.
The voucher is a binding document to the product which is described. In case of cancellations or changes the voucher will be returned to the Archipelago Booking of Finland.
When an already confirmed booking is cancelled we keep the 40 Euro in service charges and already booked services according to the following:
Inhibation, date or time changes for guides shall be done at the latest two days before booked guidance. In case of latter discharging of guide he or she will bill in full.
The booked guidance times are precise, in case of delay of the group, the price will still be the same as the time of the booking even if the tour might be shorter.
Cancellation or date changes for restaurant services.:
8 days before arrival: No fees
7-4 days before arrival: 20-60% of the ordered service fees
3-0 days before arrival: 100 % of the ordered services
The invoicing is done after the tour, on the basis of the number of participants notified 5 days before arrival. In the customer does not make a separate confirmation of changes in number of participants the invoice will be based on the number mentioned on the voucher or if the number of participants are more than the number on the voucher the actual number of participants will be charged.
Changes and cancellations concerning accommodations and cruises: There is an advance payment, for group accommodation and cruises, in addition to the service charge. The booking is confirmed when the client pays the 30% advance payment of the excursion or the full price of the accommodation.
30 days before arrival the advance charge is 40 € 29-14 days before arrival the advance charge is 30 %, 13-7 days before arrival 50 % of the full charge of the booking 6-0 days before arrival 100 % of the price of the booking
We ask you to have a good look at the booking conditions as well as the programme of the excursion. Have a good trip!
We hold the rights to price and programme changes. All prices include VAT. Alcoholic beverages will be charges according to consumption.
The Archipelago Booking of Finland Ltd.